Administration and management – the best service delivered in the best manner
People, processes, and systems
TriPlus provides highly efficient and effective policy administrative and insurance management services. The results include higher policyholder satisfaction rates and improved performance in critical customer-facing operations, policyholder, and claim services. Our skilled staff, metrics-driven approach and industry-leading systems are proven to deliver results. Our specific services include:
Policyholder Administration and Claim Services:
- Policy premium billing and collections
- Call center
- Workflow driven, client specific business rules and processes
- Voice, image, and data integration
- Industry-leading responsiveness and policyholder satisfaction
- Claim adjudication, management, and payment
- Electronic reporting
- Paperless environment
Optional Insurance Management Services:
The keys to our approach:
- Skilled Staff: Well-trained teams of knowledgeable and creative professionals with extensive experience in insurance.
- Integrated Technology and Quality Data: Our scalable and customizable platform integrates voice, image, data, and captures accurate, up-to-date reliable data, with one-click access for policy information and real-time views of all policy and claim activity.
- Automated Workflow: An automated paperless environment incorporates workflow and business rules and enforces client-specific processes.